Welcome to NoctiveHome.
By accessing our website and placing an order, you agree to be bound by these Terms and Conditions of Sale. Please read them carefully before completing any transaction.
1. General Information
Business name: NoctiveHome
Legal form: Sole proprietorship
Phone: +44 7458 114726
Email: contact@noctivehome.uk
Registered office: 288 Grande Rue, 95340 Ronquerolles, France
SIREN: 903 252 062
SIRET: 903 252 062 00026
EU VAT number: FR 88 903252062
APE code: 4791B (Distance selling)
Business activity: Retail trade (excluding motor vehicles and motorcycles)
Nature of activity: Commercial
Customer service:
Monday to Friday, 9:00 AM to 6:00 PM
(Closed on weekends and public holidays)
Email: contact@noctivehome.uk
2. Order Processing and Delivery
- Order cut-off time: Orders placed after 7:00 PM (local time) are processed the next business day.
- Preparation time: 1 to 2 business days (Monday to Friday).
- Estimated delivery time: 5 to 7 business days (Monday to Friday).
- Total estimated delivery time: 6 to 9 business days.
3. Returns and Refunds
- Returns policy: Returns are accepted within 30 days of delivery. Products must be unused, in their original condition, and returned with original packaging and labels.
- Return shipping costs: In case of order error or change of mind, return shipping costs are covered by NoctiveHome.
- Refunds: Once the returned item has been received and inspected, you will be informed of the approval or rejection of your refund. Approved refunds are processed within 7 business days using the original payment method.
4. Pricing and Payment
- Accepted payment methods: Major credit and debit cards, as well as other methods displayed at checkout.
- Currency: Prices are displayed in GBP (£).
- Price changes: NoctiveHome reserves the right to modify prices at any time without prior notice.
5. Privacy and Data Security
The protection of your personal data is a priority. For detailed information, please refer to our Privacy Policy.
6. Customer Responsibilities
You are responsible for providing accurate and complete information when placing an order. NoctiveHome cannot be held responsible for delays or errors caused by incorrect information.
By placing an order, you agree to comply with all applicable local, national, and international laws.
7. Limitation of Liability
NoctiveHome shall not be held liable for any direct or indirect damages resulting from the use of our products, services, or website.
Our liability is strictly limited to the amount paid for the product concerned.
8. Amendments to the Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be published on this page, with the effective date indicated.
9. Contact
For any questions regarding these Terms and Conditions of Sale, please contact us:
NoctiveHome
288 Grande Rue
95340 Ronquerolles, France
Phone: +44 7458 114726
Email: contact@noctivehome.uk
Business information
Business name: NoctiveHome
Legal form: Sole proprietorship
Phone: +44 7458 114726
Email: contact@noctivehome.uk
Registered office: 288 Grande Rue, 95340 Ronquerolles, France
SIREN: 903 252 062
SIRET: 903 252 062 00026
VAT (EU): FR 88 903252062
APE code: 4791B
Activity: Retail trade (excluding motor vehicles and motorcycles) – Distance selling
Customer service hours: Monday to Friday, 09:00am–6:00pm (closed weekends and public holidays)